Works under the clinical supervision of the practice physician(s) and office manager and is responsible for assisting the physicians in the practice. Assists in examination and treatment of patients, interviews patients, measures vital signs (i.e.: pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. Also draws and collects blood samples from patients and prepares specimens for laboratory analysis.
Responsible for assisting physician(s) by triaging patients, obtaining vitals and obtaining all medical information as requested by physician.
Triages all patient phone calls and returns patient calls in a timely manner. Relays appropriate information quickly, accurately, and courteously. Calls the pharmacy on behalf of the physician with patient medication instructions and requests.
Helps determine the urgency of the patient's condition when there is not an available appointment to see the patient.
Coordinates testing as requested by the physician. Contacts patient per request of physician to inform patient about results, diagnosis and follow-up treatment as directed by the physician.
Completes clinical information on various patient forms and obtains physician signature. Completes all necessary documentation in electronic medical record.
Follows proper verification and authorization processes to avoid claim denials. Documents application and patient record as necessary. Notifies Practice Manager or designated leader of any insurance ineligibility issues.
Prepares and cleans examination rooms for the patients ensuring that the rooms are fully stocked with all medical supplies needed. Advises supervisor when supplies need to be ordered to ensure proper stock levels.
Performs various clinical procedures such as Phlebotomy, preparation of injections etc. as ordered by physician.
Assures all clinical orders are processed appropriately and patient has all required documentation/orders.
Follows up with patient care issues and brings to physician and practice manager?s attention as needed.
Other duties as assigned.
Assists the physician and practice manager in patient scheduling and rescheduling.
Adheres to National Patient Safety Goals as appropriate.
Meets practice and customer needs by maintaining attendance and punctuality standards.
Identifies problems arising through complaints or observations and directs them to the appropriate individual.
Works as a team player to assist co-workers. Responsible to have working knowledge of all staff positions to substitute as needed.
Attends and actively participates in at least 75% of scheduled staff meetings.
Keeps work area organized.
HS High School,Cert,GED,Trn,Exper
RMA Registered Medical Assistant
BLS Basic Life Support
CNA Certified Nursing Assistant
EMT Emergency Medical Technician
MED_ASST Certified Medical Assistant
PHLEB Phlebotomist Certification PN Licensed Practical Nurse
Must have at least one of the above required licenses/certifications (MA, CNA, LPN, EMT). Medical Assistants with a Certificate or Diploma of Completion of a Medical Assistant training program hired after 7/1/16 or foreign Medical Doctor with a foreign medical doctor diploma hired after 5/1/17 will have up to 6 months from start of employment to obtain Medical Assistant Certification. Effective 11/3/17, a Foreign Medical Doctor with a Foreign Medical Doctor Diploma will no longer be qualified to be hired in the Medical Assistant role.
BLS required for all. For Primary Care Practices, EKG and Phlebotomy Certifications are also required for employees with the CNA license only.
CNA, LPN, EMT license must be from Florida. Must be professional, organized, and a detail-oriented team player with effective interpersonal communication skills and excellent customer service skills.
Possesses compassionate demeanor and high ethical standards. HIPAA/OSHA compliance required. Communicates effectively with patients, physicians, co- workers and practice manager.
Position: Medical Assistant
Location: Coral Gables, FL
Pay Rate: $18.00/hr.
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